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System Integration Essentials:
Supply Chain Integration
Keeping the Pipeline Full
The current trend towards category management underlines the need to have the right product at the right place at the right time. The impact of incorrectly balanced inventory, both in terms of cost as well as lost sale opportunities, demands that the pipeline between manufacturer and consumer remains full. Doing this without increasing investment requires the efficiencies gained by the use of automated supply chain techniques. With the help of such products as iCONNECT much of the guesswork can be eliminated.

Helping you provide Value-Added Service

The demand to streamline the inventory search and procurement process has just taken a turn for the better with the release of iCONNECT, an Internet based parts ordering system. The ability for individual jobbers to "brand" the web site as their own is designed to make those jobbers offering this service the preferred supplier to dealers and installers. The easy-to-use Multi-functional software provides the ability for your customer to perform a variety of tasks including stock and price checks, account status and parts ordering. The ability to easily and quickly find the correct part number is provided by the use of flexible searches as well as access to the AAIA compliant electronic catalogue. In addition the system provides pictures for many of the manufacturers product contained in the catalogue database. The result is that the jobber may now offer his customer more value from a ONE STOP experience thereby reducing the time and effort they spend on non-productive tasks and increasing the time they have to grow their business.

 
Customer Ordering >> Purchasing>> Bar Coding >> EDI >>
The end of the supply chain for the jobber is typically the installer, who will be happier when provided with On-line ordering. This is a result of reduced telephone bottlenecks, 24X7 availability and better service as your counter staff are freed up to deal with issues that do need personal attention. A critical component of the supply chain is knowing what product to stock and in what quantities. These decisions must be supported by predictive purchasing technology that takes into account both product line coverage as well as vehicle populations in a given trading area. Automatic Product Recognition, when describing the use of bar code scanning technology, offers probably the greatest increase in efficiencies for the investment dollar. More than just a method of selling product, it streamlines the receiving, delivery and physical tracking of inventory. Electronic Data Interchange has been revolutionized by the Internet. The previous need for third party Value Added Network providers is rapidly being replaced by Internet based protocols utilizing proven data interchange formats. If supply chain integration is the vehicle then EDI is the engine.
   

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